Counselling, Conflict and Communication Solutions. Creating a Positive Way Forward
Director and Senior Trainer, Claire Denby-Knight is a former Police Officer who spent much of her career in front line policing and an array specialist roles. As well as being a Response Officer in inner city Birmingham, she became a Force Law Trainer, Diversity Champion, Sexual Offences lead and Restorative Justice expert. She is also an esteemed Counsellor and has recently added ‘Talking about relationships with Alcohol’ to the company portfolio.
Her knowledge and experience in a wide variety of situations of conflict, vulnerability and safeguarding seduced her away from policing to set up Behaviour Change Counsel. Claire now works within the Education, Housing, HR, Policing, ASB and Business sectors, applying lasting solutions to issues of conflict, communication and behaviour. She also seeks to embed sustainable Restorative Practice into organisations.
“If it doesn’t challenge you, it won’t change you.” Claire Denby-Knight. Director.
Claire working with the Dery Foundation and Transport for West Midlands
A classic Restorative Conference. Empowering those affected by conflict. Creating a positive way forward.
Tools for schools. Offering an on-site presence for Training and Consultancy.
We work in a wide variety of sectors, continually seeking to improve relationships and efficiency. Our focus is people – all those involved in an issue or process are crucial to success.
Much of our work involves the embedding of Restorative Practice, which is a hugely versatile tool for creating lasting conflict resolution.
What is Restorative Practice?
Restorative Practice (RP) aims to bring together those harmed by crime OR conflict and those who caused the harm in order listen to each other, and find a positive way forward.
“Let the tongue mend what the hand has harmed” (Student RP definition)
Daryl Edmunds. Director at Auxilium ASB
“Claire is a first class communicator who is excellent at RJ and mediation. Professional with clear goals. Claire resolved a complex and expensive 10 year high risk community issue through calm mature communication with all sides. Highly recommended.”
Mick Gillick MBE. Paritas
“Claire is passionate about developing others! She is committed to her own continuous professional development and that benefits everyone she chooses to work with. A true professional.”